Question 1

How do I book a tour?

Accepted Answer

Book the Basic or VIP Package online through our booking page, or call us on (242) 826-7327. Cruise passengers can also book on the day at our booth at the cruise port, subject to availability.

Question 2

What payment methods do you accept?

Accepted Answer

All major credit and debit cards online. On the day, the crew can also take cash in USD or BSD for extras such as lunch on the Basic Package.

Question 3

What is your cancellation policy?

Accepted Answer

Tours cancelled more than 24 hours before departure are fully refunded, less a 5% card processing fee. Inside 24 hours it's a 50% refund, and no-shows aren't refunded. Charters have a longer window — full details are on our Cancellation Policy page.

Question 4

What size is your boat?

Accepted Answer

We sail a 42' motor catamaran with shaded seating, a swim platform, freshwater rinse and an onboard restroom.

Question 5

How many guests do you take per tour?

Accepted Answer

Scheduled day tours carry up to 55 guests. Private charters and events can be arranged for up to 83 guests.

Question 6

How long are the tours?

Accepted Answer

Both the Basic Package and the VIP Package run four hours, departing daily from Hurricane Hole Marina on Paradise Island.

Question 7

Which tour includes the swimming pigs?

Accepted Answer

The VIP Package is the tour that stops to swim with the pigs at Rose Island. The Basic Package is a snorkel and beach trip and does not include the pigs.

Question 8

Can we feed the pigs?

Accepted Answer

Yes — you can hand-feed and gently pet them in the water under the crew's guidance, using the food we provide. We ask guests not to pick them up or chase them.

Question 9

Is it safe for kids?

Accepted Answer

Yes. The crew is in the water with families the whole time, flotation vests are provided, and plenty of children watch from the shallows or the beach.

Question 10

Is snorkel gear provided?

Accepted Answer

Yes — mask, snorkel and a flotation vest are included on both tours, along with sea swings, flotation devices and beach games at the beach stop.

Question 11

Do I need to know how to swim?

Accepted Answer

No. Flotation vests are provided and our crew stays close by. Many guests stay in the shallows or on deck and still have a great day.

Question 12

What will we see?

Accepted Answer

Living coral reef with parrotfish, sergeant majors, angelfish and, on a good day, rays and the occasional sea turtle.

Question 13

What happens if it rains?

Accepted Answer

We sail rain or shine in light weather. If conditions become genuinely unsafe, the captain will reschedule you free of charge or issue a full refund.

Question 14

Are you licensed and insured?

Accepted Answer

Yes — we are a licensed and insured Bahamian operator, and our captains are commercially certified.

Question 15

What safety gear is on board?

Accepted Answer

Lifejackets and flotation vests for every guest, first aid kit, VHF radio and a trained crew who stay in the water with guests at every stop.

Question 16

Where do tours depart from?

Accepted Answer

Hurricane Hole Marina on Paradise Island, next to Carnivale Restaurant. Check-in is 30 minutes before departure.

Question 17

Do you offer hotel pickup?

Accepted Answer

Not as standard — guests make their own way to Hurricane Hole Marina, which is a short taxi ride from most Nassau and Paradise Island hotels. Transfers can be arranged for private charters on request.

Question 18

Is the boat wheelchair accessible?

Accepted Answer

Please call us on (242) 826-7327 before booking. We can accommodate many mobility needs with advance notice, but boarding does involve a step from the dock.

Question 19

Do you accommodate dietary restrictions?

Accepted Answer

In most cases, yes. Vegetarian and common allergy requests are usually easy to handle with advance notice — tell us when you book.

Question 20

Is food and drink included?

Accepted Answer

The VIP Package includes lunch served onboard with a soft drink, plus complimentary rum and fruit punch. On the Basic Package, lunch can be purchased when you check in at the marina.

Frequently Asked Questions

Payment & Booking

Vessel & Tour Information

Swimming Pigs Experience

Snorkeling & Water Activities

Weather & Safety

Logistics & Accessibility

Dietary & Guest Preferences